Get your message across in seconds

Learn the art of clear and concise communication that people respond to

Communication consultancy

Identifying and tracking issues, then taking proactive, mitigating steps when necessary, are key to avoiding crisis management. If you’re in crisis mode then you must work with seasoned communication professionals such as 20 Seconds Media Ltd. What they do is based on priceless, real-life knowledge and experience that too few really do have. This is how they succeed in repairing and rejuvenating organisational reputations.

Internal communication

Effective and respected communication within an organisation is a bedrock for developing trust, which then influences employees’ engagement, organisational culture and ultimately productivity. Get this right, and it means everybody knows what they need to do deliver on the organisation’s goals and objectives.

Media training & public speaking

Clear and concise communication are critical if you are to succeed in influencing target publics. Thinking smart about target publics, their vocabulary, their knowledge, attitudes and practices and how to have impact are foundations to being an effective public speaker. All of this – and much more – is learned through practice in ‘real life’ scenarios.

About

Mervyn Fletcher is a highly-accomplished communication professional with a wealth of experience at the highest levels of global diplomatic, aid and news organisations.

As a BBC News editor and producer, he travelled the world covering many of the biggest stories of the day. He was also part of the team that set-up BBC News Online, pioneering audio and video ‘on demand’ on the web. Mervyn held senior roles at UNICEF: in Indonesia, he managed communication and external relations in the wake of the devastating Indian Ocean tsunami; in eastern Europe and central Asia he oversaw public health information and child rights communication campaigns; as communication chief in Sri Lanka, he led UNICEF’s diplomatic, government and donor relations in the aftermath of the civil war and was ‘special adviser’ to the Head of the United Nations in the country.

“A remarkable public speaking course that empowered me with specific media skills. Very well arranged. Pleasant and convivial atmosphere. Should be obligatory for World Health Organisation staff.”

Testimonials

  • Everyone deserves a training like this.

    Global Fund Advocates Network Speaker

  • I wanted to say thank you again for your media training — I put your tips to good use when I was on the radio. I did it while complementing... a community health advocate.

    Web Client

  • Excellent facilitators, there was no dull moment.

    Global Fund Advocates Network Speaker

  • A remarkable course that empowered me with specific media skills." "Very well arranged. Pleasant and convivial atmosphere." “Extremely useful. Should be obligatory for leading WHO staff.” “It was worth travelling every mile to attend this course.”

    TB Champions

  • The important feedback from colleagues and the facilitators was really educative.

    Global Fund Advocates Network Speaker

  • I really saw the difference Suzanne made in one day, the directors not
 only became more polished in their presentations and thinking skills, but
 also enjoyed the day as well.

    Human Capital Director, PwC

  • Thank you for rehearsing my job interview with me beforehand. As a result, I felt confident when I entered the room and I was offered the job.

    International client, coached over Skype

  • I wanted to congratulate you on the effect of the training you did for J... I cannot fault his work. Thanks to you!

    Communication Director, Environmental NGO, Bonn

  • I so appreciated the effort you went to, to create a realistic job interview situation - even that you got up at 5am to conduct the mock interview over the phone. You thought of questions I'd never anticipated and they all came up in the real thing!

    Diplomat, promoted to ambassador grade

  • It was a great training programme. Looking forward to continue exchanges with speakers...”

    Global Fund Advocates Network Speaker

  • I learned how to structure a story in order to produce an effective press release. It was most useful to learn how to find an attractive ‘top line’ which would interest journalists in our projects.

    British Council staff, Jakarta

  • I liked the way you pulled out the relevant competencies from the job and helped me see I had all those skills That was a real help to me preparing answers based on my experience. Thank you.

    Refugee Camp Manager

  • An hour and a half with Suzanne was better than 20 hours in therapy. I found skills I didn’t realise I had and rediscovered my self confidence.

    Nurse seeking to return to work after raising her children, now moving into public health management.

Clients include